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How it works

A straightforward system.
From first enquiry to next job.

Your website and follow-up should make everyday work easier. Here is how the pieces fit together.

01 / Get the foundation right

Give customers a clear way to choose you.

We build a website around your services, your service area and the information a customer needs before getting in touch. Mobile-friendly layouts and clear enquiry paths make the next step easy to find.

  • Your services and real business information
  • Your own photos, work examples and approved reviews
  • Enquiries connected to the agreed business inbox
Tempered / The everyday system
You’re on the tools.
Your enquiries have a place to land.
One illustrative enquiry, from first contact to follow-up.
A new website enquiry

“Hi, could I get a quote for some work?”

Your enquiry form → Your inbox
An acknowledgement goes out

“Thanks for getting in touch. We’ve received your enquiry and will be in touch.”

Customer knows you received it
You pick up the conversation

Open the app, see the details and follow up when you can.

Your business. Your customer.Website · Messages · Follow-up
Illustrative product flow. Example messages, not a live account.
01

Get in touch

A customer enquires through your website or calls your connected number.

02

Keep the conversation moving

The agreed acknowledgement reaches the customer. You see the enquiry and respond.

03

Do the job

You run the quote, booking and work through your normal process.

04

Stay connected

After the job, add the customer’s details to start an eligible review, repeat or referral sequence.

Illustrative flow, showing the intended core process.

02 / Keep it moving

Follow-up with a clear role for you.

The system can acknowledge new enquiries and eligible missed calls. You pick up the conversation, provide the quote and run the job through your existing process.

After a job, enter the customer details needed for the review or marketing sequence you have agreed with us. Customer consent and eligibility matter before promotional messages are sent.

03 / Get up and running

From first conversation to a system you can use.

01

See the call

We look at your business, show the core features and make sure the service fits what you need.

02

Build your setup

You provide your business details, assets and required access. We configure your website and agreed workflows, then review them with you.

03

Launch and learn

We test the setup together and show you the everyday steps. Your launch date is agreed once your information and connections are ready.

Clear expectations

A useful foundation.
With people still in the loop.

Your team still replies to customers, quotes work and delivers the service. The system supports those steps; it does not replace your judgement.

The core offer does not include an AI receptionist, a customer booking calendar or online payment processing. AI, where configured, is limited to review-response assistance.

Have an old customer list?
Database reactivation is assessed case by case. We first check the data, consent, relevance and campaign scope; it is not an automatic part of every setup.

See what your business could look like with Tempered.

A 20-minute walkthrough. Practical answers. No pressure.

BOOK A CALL